At IPTV South Africa Now, we’re committed to providing quality service and customer satisfaction. That’s why we offer a 7-day money-back guarantee on eligible plans.
1. 7-Day Money-Back Guarantee
If you’re not satisfied with our service, you can request a full refund within 7 days of your purchase — no questions asked. This guarantee applies only if:
- You purchased a new subscription (not a renewal)
- You did not violate our terms or misuse the service
2. How to Request a Refund
To request a refund, please contact us through the Contact Page and include:
- Your name and email
- Your payment receipt or transaction ID
- A brief reason for cancellation (optional)
We will process valid refunds within 3–5 business days.
3. Exceptions (No Refunds)
Refunds will not be issued:
- After 7 days from your purchase
- If your IPTV service has been misused, shared, or resold
- For technical issues caused by your internet, device, or third-party apps
- On renewals or trial plans
4. Need Help?
Before requesting a refund, feel free to reach out to our support team. We’re happy to assist with setup or streaming issues.
5. Chargebacks
If a chargeback is opened without contacting us first, your account will be permanently suspended.